Here at Absolute Accounting we pride ourselves on delivering the best possible Customer Service and Support. We fully appreciate that your query is important to you and that you require a speedy answer so you can get on with earning money. We are very happy to assist you with any questions on “How do I”.... In the unlikely event that the software performs in a way that you did not expect, or you receive an error message, we will give your issue uninterrupted attention until it is resolved. I am sure you appreciate we cannot provide any suggestions or advice on Accounting and/or Tax rules or regulations.
Customer Support is included in your license cost so please do not hesitate to give us a call. In order to speed up your query, it will help us if you have your customer details at hand.
Customer Support is open from 9am to 5pm Monday to Thursday and 9am to 3pm every Friday. If you require support outside these hours then please email us at support@absolutetax.co.uk
If for any reason you are not satisfied with our response to your concern, please let our Managing Director know. Send him an email at tim.good@absolutetax.co.uk
Our business depends on your satisfaction, and we know that your business depends on our quality of service; it is our primary goal to insure that you receive the best service possible, and we hope that you will find our Customer Support to be a trusted resource and partner.
Customer Service Values:
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We provide excellent service. We will impress our customers with the quality and timeliness of our services in a pleasant and friendly manner.
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We are honest and straightforward. We will provide a genuine and consistent contribution each day and we will act with honour and goodwill.
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We value our customers. We will treat everyone we encounter as we would wish to be treated, with integrity and respect.
Give us a call on 03300 579652 or contact us here